Help Center

Dinevate Guides

Easy-to-follow, step-by-step instructions to help you get started and make the most of your Dinevate system.

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Getting Started with Your Dinevate Kit

Everything you need to know after receiving your Dinevate onboarding kit. From unboxing to accepting your first order — one step at a time.

Connect Your Domain to Dinevate

Learn how to connect your own domain name (like myrestaurant.com) to your Dinevate website. Step-by-step instructions for every major domain provider.

Managing Your Menu

Learn how to create and manage your restaurant's online menu — add items, set prices, organize sections, add modifiers like sizes and toppings, and keep everything up to date.

Ordering Settings

Configure every aspect of your online ordering — pickup, delivery, tips, service fees, discounts, loyalty programs, order scheduling, and more.

Events Page

Promote live music nights, holiday menus, themed dinners, and any other special occasions on your restaurant's website. Add an Events page, control how it shows up on your homepage, and let customers see what is coming up.

Careers / Jobs Page

Add a careers page to your restaurant website where job seekers can apply for open positions. List the roles you are hiring for, ask custom screening questions, and get notified the moment an application comes in.

Dinevate Reservations

Take table bookings directly from your restaurant website. Set your party-size limits, slot intervals, and confirmations, and manage every reservation from one dashboard with charts, filters, and one-click status updates.

Dinevate Catering Pro

Turn catering inquiries into paid bookings — automatically. Capture requests from your website, get an AI-generated price quote, collect deposits, send invoices, and track every catering job from start to finish.

Social Media Manager

Run your restaurant's Google, Facebook, and Instagram accounts from one dashboard. Auto-generate posts with AI, schedule them on a calendar, monitor reviews, and let Dinevate reply to feedback for you.

Manage Domain Records (Email, Verifications & More)

After your domain is connected to Dinevate, learn how to set up your business email, add verification codes from Google or Facebook, and manage advanced DNS records — all from your Merchant Dashboard.

Website Settings

Customize your restaurant's website — hero section, photos, gallery, custom sections, reviews, About page, brand colors and fonts, social links, analytics, and more — all from one screen.

Chargebacks and Disputes

Learn what a chargeback is, how to respond in Dinevate, how Chargeback Defender works, and how dispute fees are handled.